Ready to connect your social media accounts to Orlo? This guide simplifies the process, with tips to make it quick and easy.
Integrations:
- You can connect your Facebook, X, Instagram, LinkedIn, Nextdoor, Bluesky, YouTube, TikTok, Meta Ads, WhatsApp, and SMS accounts to Orlo
❌ Facebook Groups are no longer supported through the Facebook API
Things to consider ✅
- To add your social account, you must be the admin in both Orlo and the native platform
- Your Instagram account must be a business account linked to a Facebook Page, and you must have 'full control' admin access on both the Facebook Page and Meta Business Suite
- A personal page must be connected to your Facebook page to be added. This can be a fake profile to be used to connect the account to
- Your TikTok account needs to be a business page to be connected to Orlo
- To add a WhatsApp and SMS number, you must have a Twilio account
How to add your account:
1) Navigate to the menu drop-down in the top right-hand corner and select the 'Settings' button.
2) In the Account Settings area, select the 'Manage Social Accounts' button.
3) In the manage accounts area, choose the social media channel you wish to connect and click on the 'Add Account' button. Next, enter your login credentials for the selected account and allow Orlo access to the account to complete the integration process.
4) Once you have added your accounts, click 'Finish' in the top right-hand corner of the accounts settings page to navigate back to the main home screen.
5) You can remove any accounts by clicking on the 'Edit Account'. Here, you can delete social media accounts. If you delete your account from Orlo, all data will be removed from the system.
Recommendation 💡
- If you want to connect multiple Facebook and Instagram accounts, we suggest using Meta Business Suite to manage these accounts outside of Orlo. This ensures that all administrators have full access to the accounts, making it easier to add them
If you are having trouble connecting your account after following the above steps, speak to our support team via email or live chat, who are on hand to help get your accounts connected!