This glossary explains the different widgets available for your Orlo dashboards.
Glossary 📖
RSS Feeds:
A widget that pulls in articles from specified Really Simple Syndication (RSS) feeds. This allows you to easily discover and access relevant content from external websites directly within your dashboard.
- Local Government: A local council could add an RSS feed from the Department for Levelling Up, Housing and Communities to stay informed about new housing policies and funding opportunities.
- Healthcare: A hospital trust could monitor an RSS feed from the NHS England website for the latest clinical guidelines and service updates.
- Housing: A housing association could track an RSS feed from a national homelessness charity to stay informed about sector trends and best practices.
- Policing: A police force could monitor an RSS feed from the National Police Chiefs' Council for updates on national policing strategies and crime trends.
- Education Example: A university could follow an RSS feed from the Department for Education for policy announcements and research funding opportunities.
- Central Government Example: A government department (e.g., Department of Health and Social Care) could monitor RSS feeds from international health organisations like the WHO for global health news and recommendations.
Profile Search:
A widget that enables you to search for specific public profiles and pages on X (Twitter) and Facebook. You can then view their content and share relevant posts to your own channels.
- Local Government: A city council could use Profile Search to find and monitor the Facebook pages of local community groups and businesses to understand local events and concerns.
- Healthcare: A local GP surgery could search for the X profiles of reputable health information providers (e.g., NHS Choices) to share reliable health advice with their patients.
- Housing: A tenant's union could use Profile Search to find and monitor the social media accounts of local housing developers to stay informed about new projects and potential community impact.
- Policing: A police force could use Profile Search to monitor the X accounts of local community leaders and partner organisations for relevant updates and potential collaborations.
- Education Example: A school could use Profile Search to find and follow the social media accounts of educational influencers or organisations that share valuable teaching resources.
- Central Government Example: The Environment Agency could use Profile Search to monitor the social media accounts of environmental advocacy groups to stay informed about scientific findings.
Inbox (Individual Message Mode):
A widget that displays your digital conversations as individual, chronological messages. This view is useful for focusing on each interaction separately and ensuring no single message is missed.
Inbox (Conversation Mode):
A widget that groups related digital messages into threaded conversations. This view provides context by showing the entire history of an interaction with a specific user, making it easier to understand the flow of communication.
Live X Stream:
A widget that monitors public (non-direct) mentions on X based on specific keywords and profiles you define. This allows you to track broader conversations around topics relevant to your organisation.
Insights Streams:
A widget that displays the results of your broader listening streams, tracking non-direct mentions of your chosen keywords and topics across various social media platforms and online media sources.
- Local Government: A council could monitor keywords related to local attractions and events to gauge public interest and identify potential issues.
- Healthcare: An NHS Trust could monitor keywords related to specific health campaigns.
- Housing: A homelessness charity could monitor keywords related to rough sleeping in their area.
- Policing: A police force could monitor keywords related to community safety.
- Education: A college could monitor keywords related to student life.
- Central Government: The Department for Transport could monitor keywords related to public transport issues or major roadworks.
Social Wall:
A widget displaying posts from your followers on X (Twitter), where you can reshare content and interact with followers' posts.
Marketing Posts:
A widget that displays your live and scheduled content across all your connected social media channels.
