- Orlo Help Centre
- Technical Support Guides
How to raise a support ticket
Can't find the answer you need in any of our help articles? Our Support Team are here to help!
For further help and guidance, we can be contacted via Live Chat or email.
If you would like to speak to us via Live Chat, you can do this by clicking on the Live Chat widget on the top right of the Orlo browser
We're open from 08:00 - 18:00 Monday to Friday, excluding Public Holidays.
If you're trying to get in touch out of hours, or you'd rather send an email, please send this to support@orlo.tech with the following information:
- Description of the issue
- Where in the platform are you seeing this issue?
- Which users are experiencing this issue?
- What impact is this having on your business?
- Any additional notes
Things to consider ✅
Including screenshots or screen recordings can greatly assist us in identifying the specific area where you need help and in diagnosing any issues you may be experiencing.