Learn how to utilise Orlo's Team Report to monitor your social media team's activity. This guide covers accessing information such as the last login date for users, published post volume, and inbox message handling.
Things to consider ✅
- Users will need the 'View Team Report' permission enabled in the 'User Settings' area to access the Team Report.
Benefits
- Gain insight into user activity for social posting and inbox activity for customer service to see how frequently users are using the Orlo platform.
How to access the Team Report:
1) Navigate to the 'Analytics' dropdown ➡️ Select the 'Team Report' button.
2) Select the date range that you want to pull the report for and click 'Build Analytics'
3) Once you are in the Team Report, you can view individual user stats or a team summary showing a combined total of total messages published and the total number of actioned messages.
Other useful articles 💡
- Team Report Glossary
- Account Report
- Marketing Report
- Inbox Report
- Campaign Report