Orlo Inbox Best Practices

Download this practical guide to learn how to use Orlo's inbox features best to manage your inbound social media messages efficiently.

Benefits 🙌

  • Centralised communications area - A unified interface for all your digital conversations, including social media messages, Live Chat, WhatsApp, and SMS. This integration eliminates the need to toggle between different platforms, saving time and enhancing response efficiency.
  • Open and honest communication - Ensure that you never miss a message in your digital conversations, helping to build trust within the community you serve and improving overall sentiment.
  • Listening - Gain insights into themes within your digital conversations to better understand public perceptions of your organisation, helping to guide your strategic decision-making. 

 

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