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Social Archiving 

Download your social media content from Orlo to maintain a comprehensive audit log and ensure compliance with regulatory requirements

Benefits 🙌

  • Legal Compliance - Meet Freedom of Information (FOI) and record-keeping mandates by preserving an unalterable history of all posts and interactions, including deleted content.

  • Risk Mitigation - Protect your organisation from disputes with a verified "paper trail," providing evidence of official statements and public interactions if a crisis or legal challenge arises.

 

1. To access the Social Archiving area, navigate to the Marketing dropdown on the top dashboard and select Social Archiving. This will take you to the overview page.

 

2. The overview page defaults to the last 30 days of social media posts across all connected channels. You can filter the outbox to display the specific posts you wish to export.


How to Filter the Social Archiving Page

3. Navigate to the Filter button in the right-hand corner and choose from the following criteria:

  • Account / Time Period / Author

  • Campaign / Post Tag / Message Type

  • Scheduled Posts / Approvals

  • Failed / Deleted Posts

  • Sort Direction / Post Expiry / Preset Expiry

Once filters are selected, click Apply Filter. The results on the page will update automatically.

 

How to Export Results:

4. To download your data, click the Export Results button on the right-hand side. This will send an email with a download link to your inbox. The export contains the following fields:

 

Data Fields Included: Outbox ID, Account Name/Username, Account Type, Author, Campaign, Sent At, Text, Media, Clicks, Comments, Likes, Shares, Total Engagements, Impressions, Engagement Rate, Message Type, Hyperlinks, Post Tags, Disapproval Tags, and Audit Log Events.