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Automated Theme Alerts 

Learn how to configure theme alerts in Orlo Insights to monitor themes across all your inbound digital conversations.

Things to consider ✅

  • Users will need the 'View Insights' permission enabled in the 'User Settings' area to access Insights. 

  • Only one theme alert needs to be set up for your Inbox Messages and Insights Streams 

 

Prefer step-by-step instructions? Take a look at our help guide here.