Exporting Conversations and Messages
This video demonstrates how to export messages and conversations from your Orlo inbox.
Things to consider ✅
- To export conversations from the inbox, users must have the 'Administer Company' permission activated in their 'User Settings'.
- When you export conversations from X, you will receive a link to the original message in the download, as X does not support conversation exports.
- Users will need to be in Conversation Mode in the inbox to use the Conversation Export feature.
- To export all messages in the inbox, users will need to be in Individual Message Mode.
Prefer step-by-step instructions? Take a look at our help guide here.